Terms of Use

Last updated 24th February 2020

This site is controlled and operated by GlaxoSmithKline UK Ltd (GSK) from its offices in the UK.

Please read and review these Terms of Use carefully before accessing or using this website. By accessing or using this site, you acknowledge that you have read, understood and agreed to these Terms of Use. If you do not agree to the Terms of Use, you may not access or use the website.

General Provisions

These permissions do not allow incorporation of the material on this website or any part of it in any other work or publication, whether in hard copy or electronic or any other form. Furthermore, these permissions do not allow any part of the site to be reproduced on or transmitted to or stored in any other web site or other form of electronic retrieval system or means of electronic data capture. No rights or licences in or to the website and/or the content other than the limited right to use the website are acquired, in accordance with these terms. User may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, or in any other way exploit any part of the website.


In order to use some of the services on the website, the user will be required to register. GSK reserve the right to suspend or terminate access at any time if GSK believe that your continued use of our services will prejudice others or us. By registering to use the service, the user:

1. confirms that he/she is a retail customer of GSK.

2. confirms that the information provided is accurate and complete; and

3. agrees to keep his/her username and password confidential and to take reasonable steps to protect and not to share the login details for his/her online patient record with anyone;

4. must not create more than one account on the website; and


GSK makes no representation that material in the site is appropriate or available for use outside of the UK. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.

GSK uses reasonable efforts to update the website, but makes no representation or warranty in respect of accuracy or lack of errors.

Use of the site is at the risk of the user. GSK takes no responsibility for direct, indirect or consequential loss from use of this site and all implied warranties are excluded to the extent permissible under English law.

GSK accepts no liability for viruses infecting the user following its use of the audio, video, data or text on the site.


All material on this site is © Copyright 2020, GlaxoSmithKline Group of Companies, or they have been granted permission to use such material except where specifically stated otherwise. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions.

Nothing contained in this website should be construed as conferring, by implication or otherwise:

1. any licence or right under any patent or trademark of the GlaxoSmithKline group of companies or any third party; or

2. except as expressly provided in these Terms of Use, any licence or right under any copyright of the GlaxoSmithKline group of companies


Trade marks owned by or licensed to the GlaxoSmithKline Group of Companies are indicated by an appropriate trade mark symbol, or are set off from surrounding text (for example by use of italics, bold or capital letters).

Where trade marks owned by third parties appear on this website, GlaxoSmithKline claims no ownership in, nor any affiliation with, the third party owner of such trade marks. Such third party trade marks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement by GlaxoSmithKline should be inferred from the use of these marks.


Certain hypertext links in this website will lead you to sites which are not under the control of GSK. When you activate any of these, you will leave the site.

GSK accepts no responsibility or liability for the contents of any third party site to which a hypertext link exists and gives no representation or warranty (express or implied) as to the information contained on such sites.

GSK has no control over the nature and contents of such sites and is not recommending those sites, the information they contain nor any third party's products or services.

Please ensure you check the legal and privacy policy sections of any other GSK or third party site you link to.


GSK respects the privacy of its website visitors. Please refer to GSK’s Privacy Policy for an explanation of your rights and responsibilities with respect to the information that is disclosed on this website.


Communications from users (other than personal or health related information which is covered by GSK’s Privacy Policy) are treated as non-confidential and non-proprietary and GSK can use the information for any purpose, including reproduction and publication, and can use the ideas communicated for any purpose, including commercial ones.


These Terms of Use and the content of this site shall be governed by English law.


These Terms of Use may be revised at any time so the user is advised to check them regularly.


GSK does not guarantee that the website, or any content on it, will always be available or be uninterrupted. GSK may suspend or withdraw or restrict the availability of all or any part of the website for business and operational reasons.